SureCoat Systems Warranties

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Roof System

SureCoat Systems offers a renewable written manufacturer’s material warranty that covers Ponding Water.

The warranty comes in 10 year to 20 year increments. Call for more coating-under-solar-on-a-flat-roofinformation on the most sustainable roof system in the industry.

Ponding water on a flat roof is no longer a reason to void the warranty. The SureCoat Roof System has a manufacturer’s written material warranty that covers ordinary ponding conditions. The traditional tear off to re-roof is an antiquated solution for roofs that still have a sound substrate. The SureCoat Roof System has made problematic water intrusion from seam penetrations, flashings, waterways, drains, and ponding areas a problem of the past.

The following is an excerpt from our actual warranty:

  1. The SureCoat Roof System will not leak due to ordinary weathering for a period of 20 years from the date of completion.
  2. The SureCoat Roof System will not peel, flake or delaminate from the roof substrate when properly applied per application instructions.
  3. The SureCoat Roof System will not leak due to animal, vegetable and other greases and fats and certain chemicals.
  4. The SureCoat Roof System will not leak due to ordinary ponding water conditions resulting from natural precipitation.HVAC equipment must have functioning condensate lines that are plumbed directly and completely to the roof drains.
  5. The SureCoat Roof System withstands foot traffic after product has cured sufficiently to be considered dry throughout. Walk pads are recommended at areas where HVAC or other equipment is routinely maintained. This condition may vary according to certain related conditions (see Application Guide).

All SureCoat Systems roof warranties have annual maintenance requirements to maintain the validity of the warranty.  Call for more information about the process to apply for a warranty and the annual maintenance requirements.

To obtain a written warranty from SureCoat Systems, the project must be completed by an *approved contractor who has followed all the installation guidelines and met all the requirements listed in the Warranty application and the checklist provided to all approved contractors.

Approved contractors must notify SureCoat Systems of their intention to apply for a written warranty before the project is started.  Any failure to provide all the requirement documentation and pictures as required in the warranty application and checklist within 30 days of the completion of the project will result in the loss of the eligibility for a written warranty from SureCoat Systems.


*An approved contractor has viewed our on-line course, taken a test and had a conversation with one of our product specialists about the installation of our products.  As projects come up, we talk with them about the specifics as to how much material is required for the job and if there are any specific problems on the roof that we can help them address.  SureCoat Systems does not “vet” the contractor.  As a consumer, please be sure to check the contractor license, insurance, references, length of time in business, etc. by any means available to you in your state.  SureCoat Systems is not responsible nor liable for the contractor’s knowledge of roofing; experience in the field; license or insurance status; work ethic; quality of work or business practices. This includes following the installation instructions regarding weather conditions, application process, mil thickness, cure times, installer training, supervision, etc.  Please also request a written contract that specifically sets forth the work to be done, the products that will be used and any warranty that is offered.

Wall System

The type of property determines the length of The SureCoat Wall Systems’ warranty. Residential properties usually have less wear and tear to the exteriors than commercial propertiehow-to-stop-water-intrusion-through-wallss such as hotels, resorts and hospitals. The SureCoat Wall Systems’ warranty covers chipping, peeling, flaking and cracks up to a 1/16”. There are also many other chemicals and environmental pollutants that The SureCoat Wall System is warranted against.

Residential Homeowners enjoy a 10-year warranty. 

Experience has told us that when a homeowner invests in a product that makes their home beautiful without the maintenance to keep it looking that way and saves on cooling costs, they will quickly share that information with others. We are delighted to stand behind a product that has more to offer than just beauty.

Commercial properties enjoy the same warranty conditions including coverage of cracks up to 1/16”, for a period of ten years.

 

The SureCoat Wall System will keep hotels and other buildings looking beautiful for long periods of time without any

maintenance to the exterior walls. In addition, they can save on cooling costs; SureCoat has thermal emissivity which keeps the coated walls from absorbing 93% of the heat it’s exposed to. The SureCoat Wall System has solved everything from maintenance issues to water intrusion. Major hotel and resort chains such as Omni, Sheraton, and Marriott ask for The SureCoat Wall Systems’ by name.

To obtain a written warranty from SureCoat Systems, the project must be completed by an approved contractor who has followed all the installation guidelines and met all the requirements listed in the Warranty application and the checklist provided to all approved contractors.

Approved contractors must notify SureCoat Systems of their intention to apply for a written warranty before the project is started.  Any failure to provide all the requirement documentation and pictures as required in the warranty application and checklist within 30 days of the completion of the project will result in the loss of the eligibility for a written warranty from SureCoat Systems.